This article applies to selling in: Australia

Packaging and prep requirements

Learn about the general prep requirements for sending FBA inventory to Amazon fulfilment centres, as well as the specific product categories that require specialised prep.

Important: Failure to comply with FBA product preparation requirements, safety requirements, and product restrictions may result in the refusal of inventory at the Amazon fulfilment centre, disposal or return of inventory, blocking of future deliveries to the fulfilment centre, or charging for preparation or for non-compliance at the fulfilment centre.

Before listing products for fulfilment by Amazon, it is important to understand what is suitable for our fulfilment process and what is unsuitable. Be sure that you review the other sections below for additional product requirements and restrictions:

Note: Your products should be sent to FBA with a scannable barcode and ready to be fulfilled. Any products that require additional prep or labelling upon receipt at the Amazon fulfilment centre will experience a delay in receiving and may be subject to charging for preparation or for noncompliance.

Packaging requirements

Note: A unit that falls under multiple categories must be prepped according to all applicable prep types. For example, if you are selling bottles of shampoo and conditioner as a set, both units will need to meet the Liquid requirements as well as be labelled with a Sold as a set sticker so that they are not separated.

Follow these general requirements when delivering units to Amazon fulfilment centres. Certain products have other specific requirements. Amazon may refuse, return or repackage any product delivered to an Amazon fulfilment centre with inadequate or noncompliant packaging at your expense and you may also be subject to noncompliance fees.

  • Any FNSKU that you use on a unit must be unique and must correspond to one unique product. For example, each assortment type, such as size or colour, will have a different FNSKU.
  • Each unit must have an exterior scannable barcode or label (which includes a scannable barcode and the corresponding human-readable numbers) that is easily accessible. For more information, see FBA product barcode requirements.
  • Remove, cover or render unscannable any existing scannable barcodes on the outside of delivery boxes. For example, cover existing barcodes with opaque tape or use a black felt-tip pen to render the barcode unscannable. This prevents the incorrect barcode from being accidentally scanned during the receiving process.

Loose products

Each unit, including multiple-volume set book publications, must be contained within a single, secure package.

  • Amazon does not accept units that would require Amazon to assemble multiple pieces (for example, wheel barrows where the handles and legs are separate but are sold as one piece).
  • Units that are not contained in secure packaging (like loose sleeves or pouches), require bagging or need to be secured with a non-adhesive band or removable tape.
  • Footwear, regardless of material, must be packaged with no shoe material exposed, either in shoe boxes or bagged in a poly bag with a suffocation warning.
  • Watch this brief video for examples of how to prepare your products for delivery to and storage at Amazon fulfilment centres.
    How to prep loose products (available in English)

Sold as a set

Units that are sets (for example, a NASCAR set of six unique Hotwheel cars, sold as one unit) must be marked as sets on their packaging. Add a label to the unit that clearly states that the products are to be received and sold as a single unit. For example, Sold as a set, Ready to ship, or This is a set. Do not separate.

Watch this brief video for examples of how to prepare your products for delivery to and storage at Amazon fulfilment centres.

How to prep products sold as a set (available in English)

Not permitted: Units within a set that can be separated. Permitted: Units are sealed so that they cannot be separated and are clearly labelled as a set.
Not permitted: Units within a set that can be separated. Permitted: Units are sealed so that they cannot be separated and are clearly labelled as a set.

Boxed units

  • Must be six-sided.
  • Must have openings or a lid that will not easily open on its own. If the box can easily open on its own, then tape, glue, or staples must be used to keep it closed.
  • Must not collapse when medium pressure is applied to any of the sides.
  • If the boxed unit has perforated sides or openings, the product must pass a 3-foot (91.44 cm) drop test, consisting of one drop on each side, and one drop on a corner. If the product does not pass the drop test, it must be placed in a poly-bag with a suffocation warning.

Watch this brief video for examples of how to prepare your products for delivery to and storage at Amazon fulfilment centres.

How to prep products with perforated packaging (English only)

Poly-bagged units

Poly bags used to protect units must meet the following requirements:

  • Poly bags with a 12.7 cm opening or larger (measured when flat) are required to have a suffocation warning, either printed on the bag itself or attached as a label.
    • For example:
      Warning: To avoid danger of suffocation, keep this plastic bag away from babies and children. Do not use this bag in cots, beds, carriages or play pens. This bag is not a toy.
    • The warning should be printed or placed in a prominent location and in a legible font size for the size of the bag.
    • The print size of this warning should conform to the following table:
      Total length plus width of the bag Minimum print size
      152.4 cm or more 24 point
      101.6 cm to 149.86 cm 18 point
      76.2 cm to 99.06 cm 14 point
      less than 73.66 cm 10 point
  • The thickness of the bag must be at least 0.003 cm.
  • The poly bag must be transparent.
  • The poly bag must have a barcode (UPC, EAN, and so on) or X00 label that is scannable through the bag or have an X00- or ASIN-label on the outside of the bag.
  • Poly bags must be completely sealed.
  • Poly bag or shrink wrap must not protrude more than 0.007 cm past the dimensions of the product.

Note: Highly scented products (such as candles, incense or bully sticks for dogs) must be sealed or bagged to prevent absorption of the scent into other products.

Case-packed products

  • All products in box will have a matching SKU and condition and will have been previously packaged together by the manufacturer.
  • All boxes of the same product will contain equal quantities of that product in each box. For example, a case-pack of 24 units must always contain 24 units.
  • The case pack limit is 150 units per case.
  • While receiving this type of delivery, the fulfilment centre scans one unit from the box and the box is placed in inventory. There is no need to scan every unit because they are all the same.
  • In some cases, a manufacturer or distributor may package more than one case-pack into a larger box called a primary carton. Primay cartons do not qualify as a case-pack and must be split at the appropriate case-pack level.
  • Watch this brief video for examples of how to prepare your products for delivery to and storage at Amazon fulfilment centres.
    How to ship case-packed products (available in English)

Note: For case-packed products, you must remove or cover any scannable barcode on the case. Only the units within the case can have scannable barcodes.

Individual items: Each box will contain one or more products of varying quantities and conditions. Case-packed products: All products in a box will have matching SKU and condition. All boxes with the same product will contain equal quantities of that product in each box and will have been previously packed by the manufacturer.

Expiry dates

  • Products that expire must include the expiry date on the primary carton in 36+ point font and on the individual units. Lot numbers alone are insufficient.
    • Expiry dates must be displayed in the format or MM-YYYY. If the expiry date is printed in a different format, a sticker with the correct format must be applied, covering the original expiry date.
  • Products that expire and are contained in packaging that requires additional prep, such as glass jars or bottles, must be prepped to ensure that the expiry date is accessible for Amazon associates during the receive process.
  • For more information about requirements for products with expiry dates, please review FBA product restrictions-date and temperature-sensitive products.

Watch this brief video for examples of how to prepare your products for delivery to and storage at Amazon fulfilment centres.

How to label products with expiry dates (English only)

Marketing materials

Amazon will not accept marketing materials (such as pre-priced labels, pamphlets, price tags, or other non-Amazon labels).

Safety

You must use safety knives with covered blades when packing products. This helps prevent sharp objects such as blades from being accidentally left in boxes and potentially injuring an Amazon associate or Amazon customer.

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