How FBA works
Next steps for FBA registration
Leverage our fulfilment networks and expertise so that your customers
and your business benefit. You send your products to Amazon fulfilment centres, and we
pick, pack, and ship them, and provide customer service.
fulfilment by Amazon?
You sell it, we ship it.
The benefits of using FBA include:
Eligible for free shipping on
qualifying orders and Amazon Prime: Amazon customers love FREE Shipping and
Amazon Prime, and these delivery options are available for your Amazon listings.
Competitive pricing: Your FBA
listings on Amazon are sorted by product price with no shipping costs since your
products are eligible for free shipping. Trusted customer service and returns: FBA
listings are displayed with the "fulfilment by Amazon" logo, so customers know that
packing, delivery, customer service, and returns are all handled by Amazon.
Trusted customer service and
returns: FBA listings are displayed with the fulfilment by Amazon logo, so
customers know that packing, delivery, customer service, and returns are all handled
Fulfill orders from other
channels: FBA can fulfil your orders from other sales channels using your
inventory stored at an Amazon fulfilment centre. You manage your inventory through a
simple online user interface and can direct us to return the inventory at any
And more: Your customers also
benefit from a growing assortment of other benefits, such as gift wrapping and an
up-to-the-minute countdown for One Day Shipping.
How to use
Using FBA is easy for you and your customers.
Step 1: Send your products to Amazon
You send your new or used products to Amazon's fulfilment centres.
Upload your listings to Seller
Let Amazon fulfil all or part of
Print PDF labels provided by
Amazon or use FBA's label service.
Use Amazon's discounted shipping
or select your own carrier.
Step 2: Amazon stores your products
Amazon catalogues and stores your products in our ready-to-ship inventory.
Step 3: Customers order your products
Amazon fulfils orders placed directly on Amazon or fulfilment requests you submit
for sales not on Amazon.
Your listings rank by price with
no shipping costs since they are eligible for free shipping.*
Amazon Prime* members can upgrade
shipping options for your eligible FBA listings.
*Excludes multi-channel fulfilment orders from other websites and services
including Amazon Webstore and Checkout by Amazon.
Step 4: Amazon picks and packs your products
Fulfilment by Amazon picks your products from inventory and packs them for
Amazon locates your products using
our advanced web-to-warehouse, high-speed picking and sorting system.
Customers can combine your orders
with other products fulfilled by Amazon.
Step 5: Amazon ships your products
Amazon ships the products to your customers from our network of fulfilment
Amazon ships customer orders using
the method they choose.
We provide tracking information
For orders on Amazon, customers
can contact us for customer service.
How to get
started with FBA
When you sign up to sell on Amazon you are automatically registered
for FBA. Start listing your products by choosing FBA as your shipping method. You can
also convert existing inventory to FBA. If you are not already
registered, please enable the FBA services on My services.
On the Manage Inventory page, select
the products you want to sell through FBA.
Select Change to Fulfilled by
Amazon from the Actions pull-down
If you want to continue creating your
shipment, click Convert
& Send Inventory. If you want to keep adding inventory before
creating your shipment, click Convert only.
For a quick introductory guide to the shipment creation process, watch the seller
university video series beginning with How FBA works.