This article applies to selling in: Australia

Remove inventory from a fulfilment centre

If you want to remove your inventory from an Amazon fulfilment centre, you must submit a removal order. You can remove inventory from fulfilment centres by:

  • Creating a removal order (see Create a removal order later in this article)
  • Using the Recommended Removal report (see Create a removal order later in this article)
  • Setting up automatic removals (see Remove inventory automatically)
  • Removing inventory in bulk by uploading an inventory file (see Remove inventory in bulk)

Which method you use depends on the type and condition of the inventory you want to remove. These methods are not mutually exclusive.

Important: Amazon reserves the right to dispose of any inventory which poses a safety risk in the manner we elect. Amazon holds unsellable and recalled inventory for 30 days, after which it is automatically disposed of if a removal request is not submitted. See Required removals for more information. You will be notified by an email prior to disposal for any Amazon-initiated disposals and charged any associated disposal fees.

Removal fees are charged per item removed. For more information, see FBA removal order fees.

Create a removal order

You can begin creating a removal order from either the Manage Inventory page or the Recommended Removal report. You can select any inventory that you want to remove using the Manage Inventory page. The Recommended Removal report includes only inventory that is subject to upcoming long-term storage fees.

  1. Do any one of the following:
    • On the Manage Inventory page, select the items that you want to remove, and then select Create removal order from the Action on selected drop-down list.
    • On the Recommended Removal report, click Begin removal process. If Begin removal process does not appear on the report, you do not have inventory that we recommend you remove.
      Tip: If the recommended removal list spans multiple pages, a separate removal order must be created for each page.
  2. On the Removal order details page, under Method of removal, do any one of the following:
    • Select Ship-to address to have your inventory returned to you. Type the address to which you want the inventory to be delivered.
      Important: Removal order returns cannot be:
      • Delivered outside of Australia or to PO boxes
      • Delivered to another fulfilment centre
      • Used to fill customer orders
      For more information, see Remove inventory (overview).
    • Select Dispose of to have your inventory disposed of.
    • Select Liquidate to liquidate your inventory using an Amazon subsidiary (if applicable).
  3. For Set order ID, do any one of the following:
    • Type in a custom order ID.
    • Leave the field blank and an order ID will be created for you.
    Tip: When you create a removal order, save your removal order ID. This is helpful for tracking your removal order.
  4. Under Specify ordered SKUs/units, a list of selected items is displayed. To add more inventory to the list, in the Search and add items text box, type a title, MSKU, ASIN, or FNSKU and click Search. Select the products you want to remove, and click Add selected.
  5. Under Fulfillable qty, specify the number of fulfillable units to remove.
  6. Under Unfulfillable qty, specify the number of unfulfillable units to remove.
  7. To remove an item from the list, select Delete.
  8. Click Continue.

Submit a removal order

After you create a removal order, on the Review and place order page, confirm that all of the information is correct before submitting your order.

  1. Under Items that will be removed, make sure that the items listed are the ones that you want removed. To change the items, click Change Units or Items.
  2. Under Fulfillable qty and Unfulfillable qty, verify the number of items that you want removed. To change the number of items, click Change units or items.
  3. Under Order summary, review the order ID, method of removal and ship-to address. Click Change if you want to modify the information.
  4. Under Shipping summary, review the shipping speed.
  5. Under Estimated fees, review the removal fees.
  6. Click Place order to accept the charges and complete the removal order. You can cancel your removal order by clicking Cancel order.

Cancel a removal order

You can cancel a removal order if the status of the order is Planning or Pending. If the status is Processing, you cannot cancel the removal order.

Cancelling a required removal order for unsuitable, unsellable, or stranded inventory is a violation of the FBA service terms. For more information, see Required removals.

  1. On the Manage Orders page, click Advanced search.
  2. In the Search drop-down list, select Order IDand then type your removal order ID. Click Search.
  3. Under Status, confirm that the status is Planning or Pending.
  4. Under Action, click Cancel this order.

Important: Your removal order may already be in process before the cancellation request is received. Check back later to confirm that your removal order has been successfully cancelled.

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