This article applies to selling in: Australia

Send to Amazon: Confirm shipping

Once you have provided box content information for each SKU that you want to ship, you can proceed to step 2 of the Send to Amazon workflow, Confirm shipping. This page has information on reviewing your shipment, setting the ship date and setting the shipping mode for small parcel and pallet shipments.

Tip:

Eligible sellers can sign up for FBA Premium Placement and send all of their eligible inventory to a single fulfilment centre.

The shipping destination details on this page in the workflow may update if you do not confirm them within 24 hours. By confirming shipping, you agree to send your shipment to the assigned fulfilment centre and to pay any applicable estimated charges for shipping, prep, labelling and placement.

Set ship date and shipping mode

To confirm shipping, follow these steps:


  1. Enter the estimated Ship date for the shipment in the workflow. Telling us the date on which you expect to hand off your inventory to your carrier lets us plan for the arrival of your inventory and avoid unnecessary delays.
  2. Select your Shipping mode. The shipping mode refers to how your shipment will be transported. You can send your inventory as small parcel shipments or pallet shipments.
Important: When you create your shipment, make sure that you select the correct shipping mode and ship-from address. If you send a shipment using a different mode than what you selected, the shipment may encounter problems when the carrier requests a delivery appointment, or it may be refused at pick-up.

Set ship date and shipping mode

To confirm shipping, follow these steps:

  1. Enter the estimated Ship date for the shipment in the workflow. Telling us the date on which you expect to hand off your inventory to your carrier lets us plan for the arrival of your inventory and avoid unnecessary delays.
  2. Select your Shipping mode. The shipping mode refers to how your shipment will be transported. You can send your inventory as small parcel shipments or pallet shipments.
    Note: If you require small parcel and pallets shipments in the same workflow, follow the Multi-mode shipping guide.
    Important: When you create your shipment, make sure that you select the correct shipping mode and ship-from address. If you send a shipment using a different mode than what you selected, the shipment might encounter problems when the carrier requests a delivery appointment, or it might be refused at pick-up.

Small parcel shipments

Small parcel delivery (SPD) is for items packed in shipping boxes that are individually labelled for delivery. Normally, these are smaller shipments.

To complete your small parcel delivery request, follow these steps:

  1. Select Small parcel delivery as your preferred shipping mode.
  2. Select your carrier.
  3. Review the shipments assigned and any applicable estimated charges for prep and labelling, and click Accept and confirm shipping if everything looks right.

Pallet shipments

Less than truckload (LTL) delivery is for shipping boxes on pallets that are labelled for delivery.

To complete your pallet delivery request, follow these steps:

  1. Select Less than truckload as your preferred shipping mode.
  2. Review the shipments assigned and any applicable estimated prep and labelling charges and click Accept and confirm shipping if everything looks right.
Note: To learn how to change or cancel your shipment, go to Send to Amazon: Change or cancel your shipment.

Pack lists

Pack lists are available within shipments at step 2: Confirm shipping. Click View contents link in the bottom right-hand corner of each shipment. There, you will find the option to download pack list as a .csv. Pack lists will indicate which boxes go with each shipment.

Multi-mode shipping

You can choose either a single shipping mode and carrier across the entire workflow, or choose different modes per shipment within a workflow.

Select multiple shipping modes

To send both small parcel and pallet shipments to Amazon in the same workflow, follow these steps:

  1. In the Confirm shipping step, enter the estimated Ship date for the shipments. When you provide the expected date for carrier pick-up, we can plan for the arrival of your inventory and avoid unnecessary delays.
  2. Unselect Shipping mode will be the same for all shipments.
  3. For each shipment, select either Small parcel delivery or Less than truckload under Shipping mode.
  4. For small parcel shipments, select a carrier. The same carrier must be used for all small parcel shipments in a workflow.
  5. Review the shipments that are assigned and any applicable estimated charges for shipping, prep and labelling. Click Accept charges and confirm shipping if everything looks right.
Continue to step 3, Print box labels, where you’ll print your box labels and any applicable partnered carrier labels for your shipments.
Note: When your carrier schedules a delivery appointment for your shipments through Carrier Central, make sure that they provide both the FBA shipment ID and box number in this format: FBAXXXXXXXXCUXXXXX. This information helps us identify which fulfilment centre shipments will be less than truckload.

Make sure that you keep all proof of delivery documentation for both small parcel and pallet shipments.

Frequently asked questions

Can I leave in the middle of the workflow and come back to finish?

You can leave the workflow at any point and return later to the place where you left it. However, fulfilment centre placements for your shipment are only valid for 24 hours pending shipment confirmation. If you leave the workflow and return more than 24 hours later, the destinations for your shipment might have changed. You can only have one open workflow at a time.

If you start a new workflow or switch to a different workflow, you can return to this workflow by clicking the Active workflows link and selecting it from the list.

Can I modify SKUs or quantities?

You can modify SKUs or quantities before you confirm shipping. However, your placement destination might change if you do so.

Once you have confirmed shipping, you cannot add new SKUs to the shipment. However, you will be able to edit the quantity of the existing SKUs within certain limits. For details, see Send to Amazon: Change or cancel your shipment. If you have to make changes beyond the limits, you must cancel all of the shipments in the workflow and start again.

Why do I have to provide a ship date?

Telling us the date on which you expect to hand off your inventory to your carrier lets us plan for the arrival of your inventory and avoid unnecessary delays. If your expected ship date changes after you’ve confirmed your shipment, you can update it in step 3 of the workflow, Print box labels .

Will the contents of my shipment be sent to multiple fulfilment centres?

We may send the contents of your shipment to more than one destination in limited circumstances, such as in the case of hazmat, heavy and bulky items or mixed prep SKUs. However, we won’t divide the contents of a single box based on your packing template. If you use the FBA Inventory Placement Service, that will be reflected in the Send to Amazon workflow.

What happens when I confirm a shipment?

When you confirm your shipment, you agree to the shipment destinations and any applicable estimated charges for prep and labelling. Once you’ve confirmed the shipment, a shipment ID is generated. You can use this ID to see shipment details and tracking and reconciliation information in your Shipping Queue.

What if I want to rename my shipment?

You can rename shipments that you have confirmed by clicking Rename under each shipment name in step 3, Print box labels.

What if I need to cancel my shipment?

You can void shipments with a non-partnered carrier at any time. Voiding will cancel all of the shipments that you created and move them into Cancelled status in your Shipping Queue. For more information, go to Send to Amazon: Change or cancel your shipment.


Send to Amazon: Confirm shipping


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