This article applies to selling in: Australia

Safety selling restrictions on health and beauty products

Shopping with confidence is one of Amazon’s highest priorities. Health and beauty products are at increased risk of safety complaints. If you wish to sell certain types of health and beauty products as listed below, you must apply and submit documents showing that the products are safe for customers.

For more information about selling products with safety selling restrictions, including how to list such products, see Selling Restrictions on Safety Risk Products.

Document Requirements:

Note: List of example products is not exhaustive. For more information, see Document requirements to sell Safety Risk Products.

Amazon wants its customers to be able to shop with confidence. In particular, products designed for the care of babies and small children are at increased risk of safety issues. Therefore, sellers who wish to sell various baby products are required to apply and submit documents showing that the products are safe for customers.

In order to list products with selling restrictions, follow these steps:

  1. Go to Catalogue and click > Add products on Seller Central.
  2. Insert the ASIN or other product code into the search bar.
  3. Under the product picture and information, click Listing limitations apply and Request approval.
  4. Upload the required documentation for the products that you intend to list.
    1. Depending on the product you are applying for, and how you acquire the products, we may ask for documents to include:
      1. A purchase invoice from a manufacturer or distributor of the product
      2. Proof that the product is in accordance with Australian standards for safety.
  5. Submit the application. Within a few days, a member of our seller support applications team will either approve the application or get in touch for more information.

For sellers who list their products through an inventory file or API, their products may appear on the Manage Inventory page as inactive. When you click Edit, you will be prompted to apply for approval as above (start at step 4).

If you wish to sell a product that is not currently offered on Amazon, but does require approval, please create the product. When the product is created, it will be put into ‘inactive’ status on the Manage Inventory page. Please click Edit and apply to list the product.

If you have applied to sell previously and have not heard back, or to complete a draft application, please go to Catalogue then > Add products on Seller Central and click Selling application status.

Document requirements:

Product type Products Reseller requirements Manufacturer requirements

Topicals

Cosmetics, lotions, oral care
  • Invoice
  • Product packaging picture
  • Product packaging picture

Feminine hygiene

Tampons, feminine wipes

Dietary supplements

Vitamins, herbal supplements, probiotics
  • Invoice

AND

  • Product packaging picture

AND

  • ARTG certificate (therapeutic goods)

OR

  • ARTG public summary

OR

  • Good Manufacturing Practices (GMP) certificate

OR

  • Certificate of Analysis (COA)
  • Product packaging picture

AND

  • ARTG certificate (therapeutic goods)

OR

  • ARTG public summary

OR

  • Good Manufacturing Practices (GMP) certificate

OR

  • Certificate of Analysis (COA)
OTC medication Examples include (but are not limited to) Paracetamol, Ibuprofen

Document requirements:

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