This article applies to selling in: Australia

Unsuitable inventory investigations policy

Customer trust is paramount to Amazon, and we strictly prohibit the sale of counterfeit products and other illegal goods. If we reasonably determine that you have engaged in the sale of such goods through our fulfilment network, we may deactivate your account and offers and, consistent with section F-7 of the Fulfilment by Amazon Service Terms in the Business Solutions Agreement (“FBA Service Terms”), immediately withhold and/or dispose of any of your inventory in order to protect our customers and sellers.

Amazon may notify you that we require additional information about inventory that we have reasonably determined may constitute Unsuitable Units under the FBA Service Terms. As part of this investigation, we may request that you provide additional information or documentation regarding your identity, product authenticity, and compliance with applicable laws. We may validate any information that you provide with third parties or government agencies. We may also withhold any or all of your inventory while we investigate.

If you do not provide the information we request by the stated deadlines or we reasonably determine that any of your inventory constitutes Unsuitable Units, including the sale of counterfeit products or illegal goods, the violation of Amazon’s Anti-Counterfeit Policy, or submitting forged documents to Amazon, we may dispose of any such inventory in accordance with the FBA Service Terms. If we reasonably determine that your inventory complies with Amazon’s policies, inventory that is not deemed unsuitable will be made available to you for removal from our fulfilment network.

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