This article applies to selling in: Australia

FBA virtual tracking FAQ

What is virtual tracking?

Virtual tracking allows Amazon to fulfil orders using identical products from different suppliers, enabling us to process a customer order more efficiently and expedite its delivery from the fulfilment centre closest to the customer.

What is “commingling” and how does it relate to virtual tracking?

Commingling is a term that was sometimes used to refer to virtual tracking. However, virtual tracking is a more accurate term, because we trace the source of eligible products throughout the fulfilment process. Identical items from different suppliers are not stored together.

What is stickerless inventory?

Inventory that uses the manufacturer barcode instead of an Amazon barcode sticker is sometimes referred to as stickerless inventory.

Which product categories are eligible for virtual tracking?

A broad range of products are eligible for virtual tracking, and we regularly evaluate other product categories to include in the program. For more information on eligibility requirements, go to Using FBA virtual tracking.

If I use an Amazon barcode, can I participate in virtual tracking?

No, if you use an Amazon barcode, virtual tracking will not apply.

Can I use manufacturer barcodes for expiration-dated inventory?

No. All products with an expiration date must be labelled with an Amazon barcode to be eligible for Fulfilment by Amazon. Expiration-dated inventory cannot be tracked by manufacturer barcodes. For more information, go to Expiration dates on FBA inventory.

If I am a brand owner, do I have to use Amazon barcodes to track my ineligible inventory?

As a brand owner, you must register with Amazon Brand Registry if you wish to use manufacturer barcodes to track inventory. Otherwise, if your products are not eligible to use the manufacturer barcodes, the products will require an Amazon barcode in order to be received at fulfilment centres. For more information, go to Amazon Brand Registry.

Can I change existing manufacturer barcode products to use Amazon barcodes?

You can only change your barcode settings for shipments that have not yet been created. Barcode settings cannot be changed if inventory for the item is in transit to a fulfilment centre or already at a fulfilment centre. Any products already in fulfilment centres must be sold through or removed by placing a removal order. To change from using the manufacturer barcode to using the Amazon barcode, you must create a new product listing. For instructions, visit How to switch from using Amazon barcodes to manufacturer barcodes.

If I want to use a manufacturer barcode to track inventory, do I need a standard product identifier?

Yes. Amazon requires a standard product identifier for every product that uses the manufacturer barcode for tracking (virtual tracking). To see which product categories require standard identifiers for major brands, go to Overview of category UPC requirements . For information on product identifiers, go to Find your product ID .

Are my products tracked by their serial numbers?

No. Fulfilment centre associates receive and ship units by scanning the barcode. Sellers are responsible for tracking any serial numbers related to the products. To learn how to fulfil your orders exclusively with your own inventory, see FBA product barcode requirements.

What if my browser unexpectedly closes when creating a listing that will use the manufacturer barcode?

If your browser closes when creating a new listing, your shipping plan won’t be updated. To add the new listing in your shipping plan, click Add products when setting the quantity on the Send/replenish inventory page. For more information, see Set quantity for shipment to Amazon.

Does “commingling” mean Amazon stores and mixes all products together?

No. In fact, our systems are designed to track each seller’s unique inventory throughout the fulfilment process, allowing us to separate identical items from different sellers in our fulfilment centres.

Could I be penalised for products sourced from a different supplier?

No. We do not deactivate listings or seller accounts based on defects with units owned by other suppliers.

See also

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