This article applies to selling in: Australia

Send to Amazon: Print box labels

Once you have confirmed your shipment in step 2 of the Send to Amazon workflow, you can print labels for each box. This page has information on how to print and apply box labels for both small parcel and pallet shipments.

Important: Each box that you send in must have a label. Make sure that you apply the right label to the right box to avoid unnecessary delays when we receive your inventory.

Small parcel shipments

All boxes for small parcel delivery must have an FBA box ID label and a carrier label. To download the labels, click Print box labels in step 3 of the Send to Amazon workflow. For more information about labelling your boxes, go to Shipment label requirements.

If you are using an Amazon-partnered carrier, follow these steps:

  1. Click Print box labels to generate a PDF with FBA box ID labels and carrier labels. The status of your shipment will automatically update from Working to Ready to ship.
  2. Work with your carrier to create the carrier labels for your boxes.
  3. Apply the right FBA box ID and carrier label to each box.
  4. Hand off your boxes to the carrier.
  5. Provide tracking IDs for your boxes either in the Send to Amazon Tracking details step or in the Track shipment tab of the Shipment summary page.

Pallet shipments

You must put an FBA box ID label on the outside of each box so that the labels will be visible when the pallet is unpacked at the fulfilment centre. For more information on labelling your boxes, see Shipment label requirements.

  1. Click on Print box labels to generate a PDF with a box ID label.
  2. Apply the right FBA box ID label to each box.
  3. Click Continue to carrier and pallet details.

To learn how to change or cancel your shipment, go to Send to Amazon: Change or cancel your shipment.

Frequently asked questions

How do I let Amazon know that my shipment is on its way?

The Mark as shipped button has been removed because we now use tracking information to accurately update your shipment status.

After you’ve provided valid tracking details for your shipment, the status of your shipment will automatically update to Shipped. You can provide tracking details either in the Send to Amazon Tracking details step or in the Track shipment tab of the Shipment summary page.

The status of your shipment will show as Shipped on the Shipping queue and the Shipment summary page.

How do I access tracking and reconciliation information for a shipment?

Once you have handed over your boxes to the carrier, you can track receipt of your inventory and find reconciliation information on the Shipment summary page by clicking the Track shipment links at the bottom of the Send to Amazon page.

Can I start a new shipment without handing over my current shipment to the carrier?

Yes, you can start a new Send to Amazon workflow without handing over your current shipment to the carrier. Once you’ve handed off your previous shipments to the carrier, you can access them from the shipping queue. You can provide the shipment tracking information in the Send to Amazon workflow or on the Tracking events tab of the Shipment summary page.

Earlier, I was using Carrier Central for raising appointment requests; do I have to stop using Carrier Central?

Yes, for all fulfilment centres (excluding heavy & bulky), you can now directly schedule appointment using the Book FC appointment in Seller Central. You are no longer required to raise appointment requests through Carrier Central after you have scheduled an appointment through Seller Central.

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