This article applies to selling in: Australia

Prepare shipment

The Prepare shipment page helps you ship your inventory to Amazon. Follow the requirements below to help ensure safe and on-time delivery to our fulfillment centers.

Prepare shipment is the fifth step in the six-step shipment creation process:


  1. Set quantity
  2. Prepare products
  3. Label products
  4. Review shipments
  5. Prepare shipment
  6. Summary
Note: The number of boxes you can send in a shipment varies depending on the shipping method you use.
  • Small parcel delivery (SPD) with a non-partnered carrier: 15 box limit.
  • Less-than-truckload (LTL) shipments: 5,000 box limit.

Change, modify, add, or delete items in a shipping plan

On the Prepare shipment page, you can make small modifications to your shipping plan. Your shipping fees will be updated automatically to match your revised shipping plan. There is a limit on the number of modifications you can make to a shipping plan on the Prepare shipment page. The changes you can make without incurring fees are limited to 5% of your shipment or six items. If you need to make additional changes beyond this limit, delete the shipping plan and create a new one with the correct quantity.

For more information about the FBA shipment policy and the possible actions we may take if your shipments are not compliant with that policy, see Deleted, misrouted and incomplete shipments.

Cancelling a shipment

To delete or cancel a shipment, use the Delete Shipment / Cancel Shipment button at the bottom of the Prepare Shipment page.

Important: If you want to change a shipment plan after you have approved it, you must delete the entire shipment plan before you have begun shipping any portion of it. Otherwise, you are required to send the items and quantity specified in the plan to the destinations specified in the plan.

If you do not want to split your shipments to multiple destinations, you can sign up for the FBA Inventory Placement Service and send all of your eligible inventory to a single receive or fulfillment center (see the Inventory Placement Exceptions section at the help page link above). Please note the FBA Inventory Placement Service is only available when shipping within Australia. When the shipment arrives, we route your products to different fulfilment centres for you.

Closing a shipment

Closing a shipment is not the same as cancelling a shipment. A shipment is closed when all units have been received at the FC and there is no more activity for the shipment. This status is automatically designated by the FC system when all units have been received. Some shipments may remain in an open status pending audit, investigation, or claims for up to 90 days. You may review shipment status, identify problems, and reconcile shipments on the Reconcile tab of the Summary page.

Tip: Make sure you follow the Amazon shipment packaging requirements to help prevent damage to your products while in transit. For more information, see Shipment packing requirements.

For items packed in boxes, see the Small parcel delivery (SPD) section on this page.

For boxes stacked on pallets, see the Less-than or full truckload (LTL/FTL) section on this page.

Important: Items packed in boxes that are stacked on pallets for transport by truck must adhere to Amazon's shipment packaging requirements.

Small parcel delivery (SPD)

Small parcel delivery (SPD) is for items packed in individual boxes, and the shipping boxes individually labeled for delivery.

Important: Boxes for small parcel delivery must:
  • Approved boxes must be used.
  • All boxes must have an FBA shipment label and a carrier label.
  • Boxes must not weigh more than 22.6 kg.
  • Must not measure more than 63.5 cm on its longest side.
  • Be packed in such a way that they arrive at the fulfilment centre intact.
For more information, see Delivery packing requirements.

To complete your small parcel delivery request:


  1. Select Small parcel delivery (SPD).
  2. Under Shipment packing, provide information about the contents of each box, including the quantity of each ASIN in each box, the weight and dimensions of the box, and any expiration dates. Click Confirm.
  3. Skip this step if you have not chosen a partner carrier in step 1 (unavailable in your region) - add the boxes, click Calculate to get an estimate of your shipping charge. Select I agree to the terms and conditions, and then click Accept charges.
  4. Select the label stock and click Print box labels. A PDF file is generated for you. You can open it with Adobe Acrobat Reader and print your labels immediately or save the file and print your labels later. Make sure you print the full set of labels. There are two (2) labels for each box in your shipment: an address label for the carrier, and an FBA shipping label, which includes information the fulfillment center uses to verify the arrival and contents of the box. Make sure you put the correct label on each box. If you modify the number of boxes after you have already printed your labels, you must reprint the entire set of labels for your shipment.
    Important: Each label is unique and required. Do not photocopy, reuse, or modify labels for use on additional boxes.
  5. Affix the FBA shipment labels to the boxes. If you are reusing boxes from previous shipments, remove or cover any other shipment labels or markings. Do not place labels on the box seam. Whenever possible, place shipment labels no closer than 3.17 cm from the edge of the box. The tape used to seal the box should not cover the shipment labels.

Less-Than or Full Truckload (LTL/FTL)

Less Than Truckload (LTL) is for cases or boxes secured on pallets labeled for delivery. Shipments require a delivery appointment that should be made by your carrier. For more information, see Scheduling advanced delivery appointments.

Important: For products shipped by truck:
  • Shipment packing requirements must be adhered to
  • All boxes on a single pallet must have the same shipment ID
  • Total shipment weight must be no less than 68.03 kg
  • Single packed pallet weight must not exceed 1,500 lb. / 680.4 kg in gross weight
  • Only used standard Australian pallets (116.5 cm × 116.5 cm) for domestic shipments. If you are importing pre-palletized goods from overseas that are not on Australian pallets, standard ISO pallets (120 × 100 cm) are acceptable.
  • Pallets must be made of wood, GMA standard Grade B or higher, 40" x 48", with 4-way access
  • Pallets must be no taller than 180 cm.
  • Use a pallet size and type that is suitable for the product with no overhang and 5" / 12.7 cm is the maximum underhand on any one side.
  • Boxes must be secured to the pallet with plastic or stretch wrap
  • Cartons containing single products (single ASIN) and cartons that are intended to be sold together (i.e. a set) weighing more than 30 kg have to be placed on a single pallet (one sellable unit on each pallet), and need to have warning labels attached as appropriate on 4 sides of the carton.
  • Pallets identified as stackable may be stacked by the carrier
  • Cartons that are intended to be sold together (for example, a set) weighing a total of 100.0 lbs/45.4 kg or greater must be placed on a single pallet (one complete sellable unit on each pallet) or be clampable. All cartons that are part of the same set must be sent in the same shipment.
  • Do not ship products in pallet sized cartons (also known as box pallets).
  • A single, sellable unit (for example, furniture) weighing more than 30 kg should always be palletized. Warning labels must be attached as appropriate on 4 sides of the carton
For more information, see Delivery packing requirements and Truckload (LTL/FTL) packing requirements.

To complete your less-than or full-truckload request:


  1. Select Less than truckload (LTL)
  2. In the Shipment packing step, follow the directions to provide box content information for each of your boxes. Box content information includes the quantity of each ASIN per box, the box weight and dimensions, and expiration dates (if applicable). Click Print box labels.
  3. Affix a label to the outside of each box so they will be visible when the pallet is unpacked at the fulfillment center.
  4. Type the height of your fully packed pallets (180 cm maximum), the weight of each pallet (680.4 kg maximum), and the total number of pallets. Select Stackable pallets if your packed pallets can be stacked.
  5. If you have pallets of differing heights and weights, click Add another row to add more pallet definitions.
  6. Click Print box labels. A PDF file is generated for you. You can open it with Adobe Acrobat Reader and print your labels immediately, or save the file and print your labels later. Make sure you print the full set of labels. Four (4) copies of each FBA shipping label for each pallet in your shipment will be generated. The FBA shipping label includes information the fulfillment center uses to verify the arrival and contents of the shipment. If you modify the number of pallets after you have already printed your labels, you must reprint the entire set of labels for your shipment.
    Important: Each label is unique and required. Do not photocopy, reuse, or modify labels for use on additional pallets.
  7. Affix an FBA shipping label to the top-center of each of the four sides of every stretch-wrapped pallet in your shipment.
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