This article applies to selling in: Australia

Packaging jewellery

On this page, you will learn how to properly prep jewellery to protect the products from dust or damage throughout the fulfilment process.

Important: Failure to comply with FBA product preparation requirements, safety requirements, and product restrictions may result in the refusal of inventory at the Amazon fulfilment centre, disposal or return of inventory, blocking of future deliveries to the fulfilment centre, charging for preparation, or for non-compliance at the fulfilment centre.

Any jewellery that can be damaged by tearing, dirt, dust, or liquid during the fulfilment process must be packaged following these guidelines. Jewellery must be packaged so that the item cannot be damaged or cause unsafe conditions by having the material exposed during the fulfilment process.

Pouches

  • Pouches must be packed individually in plastic bags with the barcode on the outside of the pouch to avoid damage from dust. Place a product description label on the side with the largest surface area.
  • The bag should be appropriate for size of a pouch. Do not force a pouch into a bag that is too small or place it in a bag where it can easily shift around. The edges of large bags are more likely to get caught and tear exposing contents to dust or dirt.
  • Poly bags (minimum 0.00254 cm) with a 12.7 cm opening or larger must have a "suffocation warning”. Example: "Plastic bags can be dangerous. To avoid danger of suffocation, keep this bag away from babies and children".
  • All poly bags must be transparent.

Examples of pouches properly packaged one per bag with the barcode inside the bag for protection against dust. The bags are slightly larger than the pouches.

Example of pouch that is exposed, unprotected, and improperly packaged. The contents of the pouch are bagged, but the barcode is inside the pouch and cannot be scanned without removing it from the pouch.

Boxed jewellery

  • Boxes made from material that is easily cleaned do not have to be bagged. Sleeves are sufficient protection from dust.
  • Boxes made of fabric-like material that is susceptible to dust or tearing must to be bagged or boxed individually with the barcode displayed prominently.
  • Protective sleeve or bag should be only slightly larger than unit.
  • Box sleeves should be snug enough or secured in such a way that they will not slide off and the barcode must be visible with the sleeve in place.
  • Barcodes should be attached to box if possible; they can be attached to sleeves if secured properly.

This example shows a fabric-like box properly stored in a bag slightly larger than the box. This is properly packaged.

This example shows a box stored in a bag that is much larger than the unit and the label is not on the box. This bag is more likely to be punctured or torn and the barcode separated from the unit. This is improperly packaged.

This example shows a box poorly protected by a sleeve that is not secured enabling the box to slip out and become separated from the sleeve and the barcode. This is improperly packaged.

Best practice for high-value jewellery

As high-value jewellery may not sell quickly, we recommend that you package these units in protective bags to help protect them while they are at the fulfilment centre. If you are sending products to FBA that have a replacement value greater than $2600, please be aware of the FBA lost and damaged reimbursement policy.

Permitted packaging materials:

  • Polythene bags
  • Boxes
  • Labels
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