This article applies to selling in: Australia

Remove inventory (overview)

You can remove inventory from a fulfilment centre by submitting a removal order. Use one or more of the following options to remove your inventory:

A per-item removal fee applies. For more information, go to FBA removal order fees.

Removal order process

We typically process removal orders in 10-14 working days. During the holiday season, processing may take 30 days or more.

Note: In the lead up to the Prime Day, our fulfillment centres will be prioritising outbound customer orders to ensure an excellent customer experience. Therefore, any removal or disposal orders placed between July 1, 2022, and July 20, 2022, can take up to 30-45 business days to process.

Fulfillable inventory is available for buying until we remove it. If you don’t want it available for sale, close your listing. To learn more, go to “Close a listing” section in List products for FBA.

Note: If your inventory cannot be removed for the above reasons, we will notify you with suggested action to take in order to successfully remove your inventory.

Removal order restrictions

We ship removals only to you, your fulfilment centre, your supplier, or your distributor. In addition, the following restrictions apply:

  • Inventory cannot be shipped outside of Australian States and Territories or to PO, APO, FPO or DPO boxes. To ship to an address outside of the Australia, consider International return providers
  • Inventory cannot be shipped to another fulfilment centre.
  • Inventory cannot be used to send customer orders, gifts or promotional items.
  • Inventory classified as non-transportable dangerous goods can only be disposed of.

Removal order packing and shipping

If your inventory is located in different fulfilment centres, your removal order may arrive in multiple boxes from different carriers.

We return case-packed inventory as individual items.

Cancelled removal orders

We may cancel a removal order once it has been submitted, if the inventory isn’t available for removal. For example, it may be part of a pending customer order.

If we cancel a removal order, submit another request. If we cancel the second request, contact Selling Partner Support.

If you would like to cancel a removal order that you submitted, go to Remove inventory from a fulfilment centre.

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