This article applies to selling in: Australia

Confirm multiple shipments with feeds

Note: This feature is only available to sellers with Professional selling plans.

After you receive an order notification and dispatch the order, you must confirm shipment.

The Shipping Confirmation Template allows you to upload confirmation information for multiple orders in a single file.

Note: If you split an order into multiple shipments, the entire order is charged and assigned a status of Payment complete as soon as the first shipment for the order is confirmed, even if there are more shipments yet to be made.

To download, edit, and upload shipping confirmations via bulk upload:
  1. Download and save a copy of the Shipping Confirmation template. Review the instructions on the Data Definitions tab, especially the "Accepted Values" column and any "Important Notes" below the table. Also, see the Shipping Confirmation Glossary below.

  2. On the ShippingConfirmation tab, enter your delivery information. Some common tips to remember are:
    • The Shipping Confirmation template contains validation macros to help you fill out the template correctly. The macros can be turned off, but we encourage you to keep them on if you are first learning to use the template.
    • Set all of the columns to Text format (including ship-date) to prevent Excel from removing any leading zeroes.
    • Enter ship-date in the following format: yyyy-mm-dd.

  3. When updating previously existing delivery information, select from the following options based on the result you want:
    • Overwrite previously existing data: New data will overwrite or replace the existing data. Example: New data in the tracking-number field will overwrite the existing tracking number data.
    • Do not overwrite previously existing data: An empty (blank) field will not overwrite or nullify the existing data. Example: Leave tracking-number blank so the previously uploaded data will not be overwritten or nullified.
    • Delete previously existing data: Enter "NULL" (without quotation marks) and the data in that field will be deleted. Example: Type "NULL" in the tracking-number field to erase previous data.
    Note: If an order includes more than one product or more than one unit of a product, and you are splitting the order into more than one shipment, then you need to include the following fields for each of the delivery confirmation records:
    • order-id
    • order-item-id
    • quantity
    • ship-date
    • carrier-code
    • tracking-number

  4. When you have finished, click Save As and select Text (Tab-delimited) (*.txt) from the file type list. If you see a warning that the selected file format does not support workbooks containing multiple worksheets, click Yes.

  5. In Seller Central, from the Orders menu, select Upload Order Related Files.

  6. On the Delivery Confirmation tab, under Upload Your Delivery Confirmation File, click Browse.

  7. Locate your saved template, select the file and click Open.

  8. Click Upload Now to upload your file to Amazon.

You can check the status of your uploaded file at the bottom of the upload page under Review File Status and History. Your processing report will indicate any errors that might have occurred during upload.

Shipping confirmation glossary

Not all fields are required. However, it is in your best interest to provide as much information as possible.

Field name Definition Required Accepted Values Example
order-id Unique identifying number for an order. This number is provided in your Orders report and the Manage Orders tool. Yes Alphanumeric text, 3-7-7 format 058-3563777-5518068
order-item-id Unique identifying number for an item in an order. This number is provided in your Orders report and on the Order Details page in Manage Orders.
Note: This is not the same as the product ASIN. The order-item-id differs from order to order.
 No Alphanumeric text, 14 characters 05835637773450
quantity Item quantity included in this order if more than one unit of an item was ordered.
Note: If you split an order, you must include a quantity in the shipping confirmation for each shipment so that customers know how many items to expect in each package when it arrives.
 No A positive integer 1
ship-date Date on which you dispatched the order. Yes Format: yyyy-mm-dd 2018-11-19
carrier-code Amazon's code for the shipping carrier that delivered the order, chosen from a drop-down menu.
Note: If you are using an unlisted carrier, select Other and then enter the carrier name in the carrier-name field.
Yes Australia Post-Consignment, Australia Post-ArticleId, 4PX, Aramex, Couriers Please, China Post, DHL, EUB, Fastway, FedEx, India Post, Sendle, SF Express, TNT, UPS, USPS, YANWEN, Yun Express, Other Australia Post-Consignment, Other
carrier-name (CarrierName field in API) Shipping carrier that delivered the order. Use only if carrier-code is Other. No Alphanumeric text, 1 to 50 characters Any carrier not listed as an option under carrier code
tracking-number Shipping carrier's tracking ID for the order. Yes Alphanumeric text, 1 to 50 characters 22344455
ship-method Shipping method used to deliver the order. Best practice is to include the carrier name to ensure clarity. No Alpha-numeric text, 1 to 50 characters eParcel-Australia Post
transparency_code The Transparency code for the ASIN if it is enrolled in the Transparency program. For orders with multiple units ("quantity" is greater than 1), you must provide transparency codes for each unit. No

Alphanumeric text, in 2 possible formats:

Format 1 – Starts with AZ: or ZA: followed by 26 characters (total length is 29 characters).

Format 2 – Serialised Global Trade Item Number (SGTIN) with a total length of 38 characters

Format 1 – AZ:QNZGH88J4RCWPF8EDY3ZACZKEE

or

Format 2 – 0100376204200301214P1OZMT7D8B81EMF4WW4
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