After you receive an order notification and dispatch the order, you must confirm shipment.
The Shipping Confirmation Template allows you to upload confirmation information for multiple orders in a single file.
Not all fields are required. However, it is in your best interest to provide as much information as possible.
Field name | Definition | Required | Accepted Values | Example |
---|---|---|---|---|
order-id | Unique identifying number for an order. This number is provided in your Orders report and the Manage Orders tool. | Yes | Alphanumeric text, 3-7-7 format | 058-3563777-5518068 |
order-item-id | Unique identifying number for an item in an order. This number is provided in your Orders report and on the Order Details page in Manage Orders.
Note: This is not the same as the product ASIN. The order-item-id differs from order to order.
|
No | Alphanumeric text, 14 characters | 05835637773450 |
quantity | Item quantity included in this order if more than one unit of an item was ordered.
Note: If you split an order, you must include a quantity in the shipping confirmation for each shipment so that customers know how many items to expect in each package when it arrives.
|
No | A positive integer | 1 |
ship-date | Date on which you dispatched the order. | Yes | Format: yyyy-mm-dd | 2018-11-19 |
carrier-code |
Amazon's code for the shipping carrier that delivered the order, chosen from a drop-down menu.
Note:
If you are using an unlisted carrier, select Other and then enter the carrier name in the carrier-name field.
|
Yes | Australia Post-Consignment, Australia Post-ArticleId, 4PX, Aramex, Couriers Please, China Post, DHL, EUB, Fastway, FedEx, India Post, Sendle, SF Express, TNT, UPS, USPS, YANWEN, Yun Express, Other | Australia Post-Consignment, Other |
carrier-name (CarrierName field in API) | Shipping carrier that delivered the order. Use only if carrier-code is Other. | No | Alphanumeric text, 1 to 50 characters | Any carrier not listed as an option under carrier code |
tracking-number | Shipping carrier's tracking ID for the order. | Yes | Alphanumeric text, 1 to 50 characters | 22344455 |
ship-method | Shipping method used to deliver the order. Best practice is to include the carrier name to ensure clarity. | No | Alpha-numeric text, 1 to 50 characters | eParcel-Australia Post |
transparency_code | The Transparency code for the ASIN if it is enrolled in the Transparency program. For orders with multiple units ("quantity" is greater than 1), you must provide transparency codes for each unit. | No |
Alphanumeric text, in 2 possible formats: Format 1 – Starts with AZ: or ZA: followed by 26 characters (total length is 29 characters). Format 2 – Serialised Global Trade Item Number (SGTIN) with a total length of 38 characters |
Format 1 – AZ:QNZGH88J4RCWPF8EDY3ZACZKEE or Format 2 – 0100376204200301214P1OZMT7D8B81EMF4WW4 |