This article applies to selling in: Australia

Remove inventory (overview)

You can remove inventory from a fulfilment centre by submitting a removal order. Use one or more of the following options to remove your inventory:

A per-item removal order fee applies depending on the size of the item. See FBA removal order fees.

Removal order process

We typically process removal orders in 10-14 business days. During the holiday season, processing may take 30 days or more.

Note: We are currently experiencing delays in the processing time for removal orders due to an increase in customer demand. Our fulfilment centres are prioritizing fulfilling customer orders at this time to ensure an excellent customer experience. Therefore, any removal or disposal orders may take 30-45 business days to process.

Fulfillable inventory is available for buying until we remove it. If you don't want it available for sale, close your listing. To learn more, go to "Close a listing" section in List products for Fulfilment by Amazon.

Note: When creating a removal order, you may notice that certain items cannot be removed. We will notify you with suggested action to take in order to successfully remove your inventory.

Removal order restrictions

We ship returns only to you, your warehouse, your supplier, or your distributor. In addition, the following restrictions apply:

  • Inventory cannot be shipped outside of Australian States and Territories or to PO, APO, FPO, or DPO boxes. To ship to an address outside of the Australia, see International return providers.
  • Inventory cannot be shipped to another fulfilment centre.
  • Inventory cannot be used to send customer orders, gifts, or promotional items.
  • Inventory classified as non-transportable dangerous goods can only be disposed of.

Removal order packing and shipping

If your inventory is located in different fulfilment centres, your removal order may arrive in multiple boxes from different carriers.

We return case-packed inventory as individual items.

Cancelled removal orders

We may cancel a removal order once it is submitted, if the inventory isn't available for removal. For example, it may be part of a pending customer order.

If we cancel a removal order, submit another request. If we cancel the second request, contact Selling Partner Support.

If you would like to cancel a removal order that you submitted, go to Remove inventory from a fulfilment centre.

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